Our emergency department at San Gorgonio Memorial Hospital (SGMH) is located on the eastern end of the hospital, with its entrance on Memorial Drive West, off of North Highland Springs, in Banning, California.
The department is a 28-bed emergency treatment facility. It is open 24 hours a day, every day of the year. In addition, there is a 5-room Rapid Care area open from 8 a.m. to 2 a.m. every day.
The emergency department provides medical evaluation and treatment to patients with varying illness and injury. The SGMH emergency department continues to provide the best care around. Physicians and highly trained nursing personnel work as a team to provide comprehensive emergency care for adults and children. Patients are cared for as expeditiously as possible, with life-threatening conditions receiving first priority.
The members of the SGMH emergency team are dedicated to always working together to create clinical excellence and exceptional patient service. This caring and compassionate clinical team is here to serve you!
The SGMH emergency department provides:
- Rapid assessments of patients with stroke symptoms as well as the latest in clot-busting agents
- Rapid assessments of cardiac disease and trauma
- Expert treatment for patients of all ages—from children to older adults
- A Rapid Care program to treat less severe emergencies
- An expertly trained nursing staff, all certified in advanced cardiac life support and pediatric advanced life support
- Advanced technologies, including bedside ultrasound, a 64-slice CT scanner for detailed studies, and state-of-the-art laboratory equipment
Frequently Asked Questions
Rapid Care is an area within the emergency department that cares for patients with less serious conditions, such as cuts, fractures, flu and sprains. Patients experience a shorter wait time than if seen in the emergency department and yet have all of the resources of the emergency department. Typically, patients can be examined, treated and discharged within 90 minutes of arrival. A physician assistant and licensed vocational nurse treat Rapid Care patients. The Rapid Care area is open every day from 10 a.m. to 10 p.m.
Cars may stop in front of the emergency department to drop the patient off and check in for service. After patients are dropped off, drivers can follow the arrows down to the parking lot to the east of the building.
We will make every effort to control your pain. However, pain medicine can hide symptoms of certain illnesses. That means sometimes we have to wait to give you pain medication until after the physician or physician assistant examines you. We still want to know if you are in pain because we may be able to offer something to make you more comfortable until medication can be given. As soon as it is safe for you to receive pain medicine, it will be ready for you.
Visitors are allowed in the emergency department (ED) and we encourage your family to be with you. We know how helpful visitors can be for patients. If you need help to phone a family member or friend, please ask our staff or volunteers. Remember that the ED is a busy place, so the number of visitors may be limited to 1 person. Other visitors may wait in the ED lobby and take turns visiting you. Visitors should remain at your bedside and not move about the ED. For the comfort and privacy of our patients, visitors may be asked to leave during certain tests or procedures.
Some tests require that you do not eat or drink. Please check with your nurse before you eat or drink anything. If you are with us during mealtime, and are hungry and allowed to eat, ask your nurse for a meal to be brought to you. Our cafeteria is open every day from 8 to 9:30 a.m., 11:30 a.m. to 2 p.m. and from 5 to 6 p.m. It is located along the main corridor, across from the garden area.
You are responsible for your belongings, including your clothing, purse or wallet, dentures, hearing aids, and glasses. You may want to give them to family or friends for safekeeping. We provide “belonging bags” for your convenience. We do not recommend that you bring any jewelry or other valuables with you to the emergency department.
San Gorgonio Memorial Hospital is an acute care hospital. It is not a trauma facility; it does not provide care for all levels of illnesses. When a patient has a condition that requires a higher level of care than can be provided here, the patient is transferred to another facility. The physician in the emergency department will make the arrangements with the physician at the receiving hospital.