San Gorgonio Memorial Hospital is accredited through the Center for Improvement in Healthcare Quality (CIHQ). This agency monitors and helps to ensure the quality and safety of patient care. San Gorgonio Memorial Hospital is committed to providing safe and quality care to all patients served.

When you or your family have a concern about patient care and safety in the hospital that has not been adequately resolved, please contact the department director at 951-845-1121. If the problem is not handled to your satisfaction, please contact administration at 951-769-2101.


Reporting of a quality or safety concern to CIHQ can be accomplished by any of the following:

By Phone: (866) 324-5080

By Fax: (805) 934-8588

By Mail: 

Center for Improvement in Healthcare Quality

P.O. Box 3620

McKinney, TX 75070

By E-Mail: complaint@cihq.org

In-Person by Appointment: Contact CIHQ at (866) 324-5080 for instructions.